09 / Fit-out
Voss
A contracting app: snags, variations, certificates, and retention on one register.
Voss was near handover with keys requested, labour on an unsigned variation, and a fire cert that had already expired.
The register is the job. Snags, VRs, certs, and retention point at each other. A printed pack is not completion.
Register, variations, snags, certs, exceptions, retention — PC blocked, trays going in unsigned, £18,400 waiting.
Handover still fails when the pack is not the register: snags, variations, and retention on one thread — practical completion waits on the last snag.
Contracting operations
The product · Register · Variations · Snags · Certs · Exceptions · Retention · People
Live model · click through
Voss / Register
Open snags
1
Unsigned VR
1
Stale certs
1
Retention held
£18,400
The problem
Snags in a notebook, variations in email, certificates in a pack that was printed too early, retention in accounts.
What we built
Practical completion cannot be signed while a snag is open. Unsigned variations cannot hide on the original bill.
After it landed
- Practical completion waits on the last snag
- Unsigned variations cannot be invoiced
- Retention sits on the same thread as the site
In the product
- Snags that block PC
- Variations vs labour on site
- Certificates in the handover pack
- Retention tied to completion
- Trade access without the money
Roles
Director · QS · Trades
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